OFDA Annual Education Conference

2023 Annual Educational Conference - Curaçao
Feb. 6 - Feb. 11, 2023 Pre-Night Available

Curacao - Hotel Overview Image

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Continuing Education Information:

Earn up to 12 CE Credits (pending approval by the State of Ohio Board of Embalmers and Funeral Directors) with intended topics of:

  • Business Ethics: How Ethical Behavior Plays a Vital Role in Funeral Service and Consumer Satisfaction
  • Business Planning: SWOT Workshop on YOUR business
  • Customer Segmentation—Are you prepared to serve the customer of tomorrow?
  • 2022 Funeral & Cemetery Consumer Behavior Study – Market & Profession Implications on shifts in consumer attitudes.  What you think is coming our way may not be real!
  • What Cremation Families Really Want.  When society and business disconnect
  • The Devil’s in the Details – Customer Loyalty is Not Built from 30,000 Feet
  • Upping Your Game – What to Do When the Competition Levels the Playing Field and your competitive advantages don’t exist anymore
  • From Scratch: Building a Successful Funeral Business from the Ground Up

None at this time.